The list of pros and cons can make one aware of the possible outcomes from planning your own trip. This awareness in turn should make it so that online travelers are not disappointed from mishaps, but on the contrary become knowledgeable of what you are giving up when you decide to put aside the special attention travel agents or tour operators give their clients when booking a trip through them.
- There is no personalized service and no guarantees when using a website to make your flight and hotel reservation.
- If something goes wrong there is no one you can call for assistance; you must rely on your own actions for finding solutions to missing a flight or your private driver not showing up.
- You could encounter hidden costs at the end of your trip because when you booked your hotel you were not able to ask questions.